Once you have ordered your puppy, you can email or call us to set up an appointment to pick him/her up. If your puppy is being shipped, we will email you detailed care, flight, and pickup instructions within 48 hours. Keep in mind we are closed on Sundays.
You can set up an appointment with us by calling or emailing. If you are too far to come see our puppies in person, we can send you a video.
You call us with any questions you have about our financing partners. You will be giving details about it.
Making a Deposit
To place a deposit on a puppy, select the puppy you want, then choose all the options you’d like, after that contact us . Deposits are refundable.
Paying the Balance on Your Puppy
You can pay the balance by clicking the link on the invoice, at time of pickup, over the phone, or we can make arrangements for you to pay online. Our online Credit Card processing is 100% secure with 2048-bit.
Please email or call anytime with questions or concerns contact us at (512)518-7621 or email@example.com
All puppies are vet checked and up to date with vaccinations and de-worming. Upon purchase, you will receive vet documents that you can transfer to your vet.
All of our puppies are potty trained in the “Puppy Housing Method.” This is the method that allows the puppy an area to “go potty” in while they are still in their kennel. From the day your puppy begins to walk, it is able to start being potty trained.
We accidentally discovered this method after our customers continued to tell us that our puppies were potty trained the day they got them home. We thought some of our customers were just over exaggerating until we continued to hear this news over and over again. Just read some of our testimonials and you will quickly see that most mention that their puppy potty trained very easily, or was already potty trained.
How it works – The “Puppy Housing Method” is a kennel that is set up with two sides. One side they can sleep in and they other side they can use the bathroom in. This is most easily done with a double doored kennel. Place a bed in one side and a potty pad in the other. Your new puppy does not want to potty where he sleeps, so he/she will walk over to the other side (on the pad) and use the potty. The key to this is when you are home, you leave the second door to the kennel open (the one that has the potty pad in it) and they will run in to it (with little or no training) when they have to go.
What if I do not want to use this method? The great thing about this method is that it can be re-trained to the outside. The fact of the matter is, the puppy knows that he/she has to go to the bathroom in a designated area. All you have to do is show them where that designated area is.
Sound simple….it is….because we have started them out the right way from day one.
Most countries do not require an import permit. Countries that do, include, but are not limited to the UAE, Australia, Bahrain, Kuwait, China, Saudi Arabia, Oman and Qatar. Import permits are required firstly to make sure the breed of dog is allowed, and secondly to ensure the dog has all the documents needed. We will provide you with all necessary information and documents to make it easy for you. We also offer assistance in most of these countries through our local partners.
Most countries do not require you to quarantine. Those that do are mainly in Asia and include – China, Japan, Taiwan, Australia, New Zealand and Indonesia. These quarantines are mainly to make sure the dogs are disease free. Fortunately with our knowledge of minimum age regulations for every country, quarantines can be avoided in most cases, by having the dog happily with their breeder here until they are allowed to be imported.
The cost of shipping depends on various factors, but the two most significant ones are: the size of the crate which your dog travels in, and the airline company. Size of course depends on your dog’s age and the breed. For a small breed the age is less of a factor, but for a bigger breed the older the dog as it grows, the greater the cost. Airlines prices vary by large amounts. Much like the cost of your flight tickets would depend on the choice of airline; the most expensive can be twice as much as the cheapest. As a default we will always offer the most economical option that we consider safe to ship with. You have the option to upgrade to any airline of your choice